This Privacy Policy explains how Duocross handles information when you use Duo Voice, our websites, and related services. By using Duo Voice, you acknowledge the practices described below.
Our approach
Duo Voice is built around a simple principle: your voice and work should be used only to deliver the experience you asked for. We limit collection, avoid unrelated use, and provide clear choices wherever access or sharing is involved.
Information you provide
We may receive account details, support messages, preferences, and information you intentionally submit while using Duo Voice. When you connect another service, that service also shows you what access is being requested before you approve it.
How information is used
We use information to provide Duo Voice, maintain your account, apply your plan, respond to support requests, protect the service, and improve the quality of the experience. We do not sell personal information or use private work content for advertising.
Voice and work content
Voice input and resulting work are handled for the purpose of completing your request. History and privacy controls are available in the app, so you can decide whether completed dictations are kept for your own reference.
Connected services
Connections are optional. Duo Voice only accesses a connected service after you authorize it, and uses that access to carry out requests you make. You can review or disconnect services at any time. Important external actions remain subject to confirmation.
Payments and subscriptions
Subscription purchases are handled through an authorized payment partner. We receive the information needed to recognize your plan and manage access; complete payment card details are not provided to us.
Sharing and legal requirements
We share information only with partners that help us provide the service, when you direct us to interact with a connected service, when required by law, or when necessary to protect users and the service. Partners are expected to handle information responsibly and only for the agreed purpose.
Retention and security
We keep personal information only for as long as it is reasonably needed for the purposes described here, including account, legal, and security obligations. We use appropriate organizational and security measures, while recognizing that no digital service can promise absolute security.
Your choices and rights
You may request access, correction, export, or deletion of eligible personal information, subject to applicable law. You can also manage history, permissions, connected services, and subscription settings from the product experience.
Updates and contact
We may update this policy as Duo Voice evolves or legal requirements change. The date below will show the latest revision. For privacy questions or requests, contact [email protected].